Change Logs

Bug Fixes and Improvements

• Improved load times for Overview / Custom Dashboard page
• Optimized alarm job processing
• Improved system testing by introducing a stress test tool
• Resolved an issue with Internal 500 Errors on the Billing Page
• Improved Overall French Translation of DicksonOne Platform
• Added Metadata to Login Page for Search Engine Optimization 
• Resolved an issue with the Subscribe Button on the Billing Page
• Implemented a fix for Alarm Events that fail and retry repeatedly, causing inconsistent alarm events
• Resolved an issue where phone call alarms were in the incorrect language based on the users settings
• Resolved an issue where sensor records were removed from the Manage Sensor table after a sensor swap
• Resolved an issue where Relay Sensor was not displayed when setting up notification policies
• Resolved an issue where the Warning filter on the Alert Overview page did not accurately filter alerts
• Removed extra character that was present in CSV export files containing negative values
• Resolved an issue where Relay Alarms were not automatically sent down to the data logger
• Implemented a fix to trigger Back to Normal alarm notifications upon receiving the first data point back in specified range
• Removed Channel ID and included Channel Name from Daily Summary Report

Features

• Heat-Index for DWE, DWE2, RFL, and Touchscreen data loggers (Software Support Only)
  • Added Heat-Index calculations across the platform, including Monitoring Point Pages (excluding Locations), Alerting, and Reports.
• Introduce Incorrect PIN Code entry logging on Audit Trail for Cobalt X Data Loggers
  • Any invalid PIN Code entries will be recorded on the Audit Trail of DicksonOne
• Introduce Translations for Reports
  • Users may select from French or Spanish report languages when configuring their reports

Bugs

• Revises sampling logic to improve reliability
• Adds sensor communication debug information to ping packets

Bugs

• Resolved an issue where DWE2 received an invalid MAC during the initial ethernet connection.
• Resolved a bug where logger lost serial number and token during operation.
• Resolved a bug where logger lost MAC address after power cycling.
• Resolved an issue where incorrect sensor model and serial number were sent after swapping to a single-channel sensor.
• Resolved an issue where audible alerts were not triggering due to configuration packet value rounding.
• Optimized battery backup power consumption.

Updates to our Terms of Use

• Updated Terms of Use to reflect changes to the Monthly Data Logger pricing for 2025. You can read the entire Dickson Terms of Use here.

Bugs

• Implemented a 10-minute delay between disconnecting a sensor and sending an empty sensor packet to DicksonOne.

Bugs

• Implemented a 10-minute delay between disconnecting a sensor and sending an empty sensor packet to DicksonOne.

Design Updates

• Improved accessibility of Cookie Preference management by adding a link in the footer of the side navigational menu. 

Bug Fixes and Improvements

• Resolved an issue where alarms are sent in a loop for the same event trigger. 
• Added missing text for French and Spanish translations throughout the platform. 

Features

• Introduced support for custom units in Universal Sensor alarm templates.
• Added Greece, Cambodia, Kenya, Mali, and Uganda country codes to the Notifications Policy flow.
• Added French and Spanish translations of Terms of Use, Privacy Policy, and Cookie Management popup.

Updates to our Terms of Use

• A pricing error that resulted from our v1.11.0 release was corrected. You can read the entire Dickson Terms of Use here.

Bug Fixes and Enhancements

• Resolved an issue where Universal Sensor alarms were not triggering phone call notifications for custom alarms
• Updated Protobuf to support transmitting readings in Pascals

Updates to our Terms of Use

• Our Terms of Use has been updated to include links to our privacy policy and data privacy addendum (DPA). We’re making these updates to clarify our terms and ensure that how we use your data remain transparent for you, as well as to cover all Dickson products, services, and features. You can read the entire Dickson Terms of Use here.

Bug Fixes and Improvements

• Resolved an issue where Reference Lines were incorrectly displayed when converting to a temperature display unit different from the company default setting
• Resolved an issue where data readings on the Channel and Logger/Equipment widgets for Custom Dashboards were not automatically updating
• Resolved an issue where Universal Sensor alarms were not displayed in the Audit Trail
• Resolved an issue where Universal Sensor alarms were not triggering SMS or Email notifications for custom alarms
• Resolved an issue where users were unable to specify a custom unit for custom alarms on Universal Sensors
• Resolved an issue where an alarm banner for Universal Sensor alarms was displayed multiple times
• Resolved an issue where an alarm banner would persist even after the alarm condition was modified
• Resolved an issue where End dates on the calendar only showed NaN for one-time reports if users selected the Start year before selecting the month

Features

• Bulk Acknowledgement and Bulk Commenting
  • Added the ability to acknowledge and comment on alerts in bulk, enabling users to acknowledge and/or comment on multiple active or resolved alerts simultaneously
• Bulk Alarm Pause and Automatic Resuming
  • Introduced the ability to automatically resume paused alarms/alarm templates so that applied alarms are temporarily paused for a user-specified duration
  • Added the ability to pause alarms in bulk, enabling users to pause multiple alarms applied to a data logger or equipment at once
• Cobalt X Enhancements
  • Added the ability for users to acknowledge alarms on CBX data loggers using their PIN
  • Added the signal strength and battery level of CBX data loggers to the UI
• Language Support
  • Updated Spanish and French language support to include recent features

Design Updates

• The following Audit Trail updates were made to Alarm-related event types to support DicksonOne’s enhancements to pausing alarms:
  • Changed Event Type “Alarm” to “Alarm Triggered” for alarms that triggered
  • Changed Event Type “Alarm” to “Alarm Resolved” for alarms that returned to normal
  • Changed Event Type “Alarm Activated” to “Alarm Resumed” for paused alarms that resumed
  • Changed Event Type “Alarm” to “Alarm Updated” for alarms that were updated with Reason Code, Corrective Actions, and/or Preventive Actions
• The following design updates were made to the Monitoring Points > Equipment / Data Loggers > Alarms pages to support DicksonOne’s enhancements to pausing alarms:
  • Added checkboxes to each alarm applied to the equipment or data logger
  • Added a yellow “Paused” label with the scheduled period to each alarm that is currently paused
  • Added a “Paused” label to each channel that is paused
  • Added an Alarm Pause modal that opens when users click on the “Pause” button for individual alerts and bulk pausing alerts so that the pause duration of the alarm(s) can be specified
  • Changed “Applied to (#)” label to “Channels (#)”
  • Changed the “Unapply” button label to “Remove”
  • Removed the toggles for each channel associated with the alarm
  • Updated button components to adhere with DicksonOne’s updated design styles

Bug Fixes and Enhancements

• Resolved an issue where users were unable to create new Reference Lines
• Resolved an issue where Reference Line values remained the same after users changed the logger display unit
• Resolved an issue where timestamps for “Alarm Snoozed” events on the Audit Trail were displaying in ISO 8601 format and UTC time zone instead of the format set for the account
• Resolved an issue where the “Alert Acknowledged” event on the Alert Modal did not display the user who acknowledged it
• Resolved an issue where users were unable to search for data loggers by serial number using the Data Loggers filter under the “More Filters” pane
• Resolved an issue where Alerts (Entire Account) Widgets for Custom Dashboards did not link to the Alerts Overview page
• Resolved an issue where alarm-type events in the Audit Trail did not adhere to the account’s selected decimal separator setting
• Improved validation message in cases where a user attempts to create a PIN that is already in use
• Resolved an issue where a Reason Code is required to add a corrective or preventive action for an alert
• Resolved an issue where Calibration Reports displayed code instead of icons when calibration is up-to-date or overdue
• Optimized loading performance of custom dashboards on the DicksonOne Overview page

Design Updates

• On the Alerts pages, updated the “Only acknowledged alerts?” checkbox under the “More Filters” pane to an “Alert Acknowledgement Status” dropdown, enabling users to filter on unacknowledged alerts
• On the Alerts pages, the Alert “Triggered” timestamp has been moved from the “View More” accordion to the primary Alerts table as the rightmost column for improved visibility of the time an alert occurred