Change Logs

Language Updates

• Updated Spanish and French language support to include recent features, such as Floor Plans, Custom Dashboards, and Equipment View

Bug Fixes and Improvements

• Resolved a bug where custom dashboards, Data Logger Overview, and Equipment Overview pages displayed Fahrenheit values for loggers set to Celsius
• Resolved a bug where floor plan pins were automatically moved to the top right corner of the floor plan for some users
• Resolved a bug where deleting a data logger also removed the Alert History of the logger
• Resolved a bug where past alerts could not be acknowledged for archived loggers
• Resolved a bug where Daily Temperature Check reports displayed no data for archived loggers
• Resolved a bug where some users did not see alarm icons on the Monitoring Points > Locations page
• Resolved a bug where the selected display unit for custom alarm conditions could be cleared, resulting in alarms and notifications being displayed with the incorrect unit
• Resolved a bug where some Data Logger widgets on custom dashboards displayed readings for channels that haven’t reported recently
• Resolved a bug where users attempting to log into the DicksonOne mobile app using SSO would be logged in to the mobile browser instead of the app
• Resolved a bug where users were unable to reassign reports from a contact being deleted
• Resolved a bug where attempting to generate one-time Calibration and Alarm Coverage reports resulted in an error
• Resolved a bug where alarm comments submitted through the DicksonOne mobile app were not captured in the audit trail
• Resolved a bug where some users were unable to update their profile information and password
• Removed the DicksonOne landing page footer from displaying when a user views the dashboard without being logged in

New product release

Bug Fixes and Improvements

• Resolved a bug where alarm configurations set to Celsius on RFL loggers were being treated as Fahrenheit, resulting in false alarm triggers and persisting alarms
• Resolved a bug where links in Report emails did not open any pages
• Resolved a bug where some accounts allowed RFL Loggers to be set to a 60-second sample rate, even though the minimum sample rate for RFL loggers should be 5 minutes
• Resolved a bug where DicksonOne Support activity while logged in as users were not being captured in the audit trail
• Resolved a bug where users using DicksonOne in Spanish received an Error 500 when attempting to access or edit custom alarms
• Resolved a bug where users attempting to create notification policies with custom escalations for both warnings and excursions resulted in all the custom escalations being saved as excursions
• Resolved a bug where annotations for a piece of equipment included channels that were not associated to the equipment, resulting in an Error 500
• Reorganized and restructured job processing queues to optimize queues and improve resource monitoring

Custom Dashboards

• Added custom dashboards feature, enabling users more control over what information they want to monitor at a glance. New functionality introduced as part of this include:
  • Ability to build dashboards using various resizable widgets, including current data logger or equipment channel readings, alarm status, and floor plans
  • Ability to share the dashboard with other account users, devices through IP addresses, or publicly
  • Ability to customize the dashboard size and display orientation
  • Ability to constrain the dashboard to display within a specified time range
  • Ability to set a preferred dashboard as the default Overview page display
  • Ability to transfer ownership of the dashboard
  • Updates to the Audit Trail to include Custom Dashboard events

Floor Plans View

• Added Floor Plans as an additional (but optional) Monitoring Point model, enabling users to visualize their data logger channels, equipment, and locations in the context of their facility. New functionality introduced as part of this include:
  • Ability to upload a single or multiple floor plans of a facility in PDF, PNG, JPG/JPEG format
  • Ability to place and remove monitoring points (data loggers, pieces of equipment, locations) on a floor plan
  • Ability to view or edit an existing floor plan based on the user’s permissions for that location
  • Shortcuts to create new monitoring points while editing the floor plan
  • Monitoring points are displayed with corresponding badge icons on the floor plan
  • If a monitoring point has one or more active alerts, the highest priority alert will be displayed on the floor plan for a quick at-a-glance view of the critical areas of concern.
  • Ability to upload floor plans directly to Locations/Sublocations or through the Floor Plans menu option
  • Updates to the Audit Trail to include Floor Plan events

Cobalt X Support

• Added support for the Cobalt X data logger, enabling users to register the logger, display readings, and receive alerts through DicksonOne

Bug Fixes

• Resolved a bug where ping packets did not update a configuration timestamp, potentially triggering Not Reporting alarms

Bug Fixes

• Resolved a bug where users with their time zones set to Puerto Rico time zone resulted in Error 500 
• Resolved a bug where Monitor Equipment tiles did not display with the appropriate temperature unit conversion
• Resolved a bug where the Alarm Coverage Report truncated the “paused” status when rendered as a PDF
• Resolved a bug where updating configuration settings to audible alarm templates were being delayed
• Resolved a bug where the Audit Trail captured Equipment exports as Account exports
• Resolved a bug where alert notifications (SMS / Phone Call / Email) did not include information about the connected equipment
• Updated Spanish and French translations of the application

Design Update

• Updated icons in the sidebar navigation menu from outlined icons to filled icons
• Updated the icons for Overview and Manage in the sidebar navigation menu

Bug Fixes

• Resolved a bug where creating a report returned an Error 500 if the account did not have any equipment created
• Resolved a bug where equipment relied on an unindexed database column resulting in a performance issue
• Resolved a bug where users experienced issues editing some of their alarm templates 

Sensor Support

• Updated support for universal 4-20mA sensor to include support for 0-10V
• Added ability to configure logging and displaying the universal sensor data in either voltage or current on DicksonOne

Mobile App Support

• Updated the REST API to enable mobile app support for Locations, localization, alert filters, and unit conversions

Bug Fixes

• Resolved a bug where Min/Max lines on DicksonOne were appearing in a solid color instead of lighter shade of the color
• Resolved a bug where temperature unit conversions on the mobile app were not appearing as expected
• Resolved a bug where Daily Temperature Check reports with more than 35 days were incorrectly truncated when exported to PDF
• Resolved a bug where Not Reporting alarms were being delayed in certain alarm configurations

Design Updates

• Renamed “Event Log” to “Audit Trail”
• Renamed “Device(s)” to “Data Logger(s)” throughout DicksonOne
• Renamed “Register New Hardware” to “Add Hardware”
• Renamed “Coverage of this device” to “Alarm Coverage”
• Updated order of items in the sidebar navigation so that “Calibration” is moved between “Reports” and “Audit Trail” (previously “Event Log”)
• Added the ability to edit a sublocation’s settings from the Monitoring Points > Location page
• Added the ability to choose displaying the Sublocations section of a Location in a compact, horizontal view or a list view
• Added the ability to add hardware from the Data Loggers page (previously “Devices”)
• Added a breadcrumb trail of a data logger’s location to the Data Loggers page
• Updated the “Add a New Alarm” button (which previously displayed two tabs) into two separate buttons “Add a New Alarm” and “Apply Alarm”
• Added additional attributes for filtering from the Manage Sensors page, such as sensor serial number, data logger, and location
• Updated design of applied alarms to a tabular format on the Alarms tab of the Data Loggers and Channels pages
• Updated the Pause button for applied alarms to a switch
• Refactored fonts and color scheme to adhere with DicksonOne’s updated design styles
• Updated Overview dashboard design
• The red and yellow highlighting that previously displayed on Manage > Sensors page when clicking the “Sensors due for Calibration” widget has now been replaced with a “Cal. Due Date” filter that filters the sensors by calibration due date

Equipment View

• Added Equipment as an additional (but optional) Monitoring Point model for organizing data logger channels. New functionality introduced as part of this include:
  • Ability to create a piece of equipment and connect data logger channels to the equipment
  • Ability to view a list of all equipment from the Monitoring Points page
  • Ability to sort, search, and filter sensors by equipment
  • Ability to monitor and annotate the current channel readings and alerts by equipment
  • Added the equipment type as a column in the Alert tables so that when alerts are triggered, any associated pieces of equipment are identifiable
  • Added events for equipment to the Audit Trail (previously “Event Log”)

Bug Fixes

• Improved the visibility of available networks for provisioning with the FollettConnect APP.

Bug Fixes

• Resolved a bug where additional channels were created after a sensor was swapped at the device (note: there are scenarios where new channels can be created due to older devices or firmware limitations)
• Resolved a bug where the Factory Calibration Date appeared as “Unknown” after a sensor was swapped
• Resolved a bug where a LoRa gateway couldn’t be re-registered after being deleted from an account
• Resolved a bug where reports were sending on a future date (if your report(s) still show the wrong starting date, we recommend deleting and recreating the report)
• Resolved a bug where invalid characters prevented report emails/attachments from delivering correctly

Bug Fixes

• Resolved a bug where additional channels were being created as part of a sensor swap and cleaned up legacy sensor mapping code for RF devices
• Resolved a bug where Twilio messages weren’t being initialized correctly
• Resolved a bug where reports were not respecting the configured start and end times and cleaned up report scheduling logic

Rest API

• Simplified login page for mobile app workflow
• Include more detail in API search results
• Include date/time format in REST API user serialization